Process Automation & Digital Transformation
At Carrollton, we transform outdated, inefficient business processes into streamlined, enterprise-wide technology that eliminates drudgery and frees humans to focus on higher-value work.
Our approach combines pragmatic analysis of existing workflows with no-nonsense implementation of platforms like Pega and Salesforce—where we have extensive certified expertise in case management, robotic automation, marketing, and customer service applications.
We believe that a “Digital Transformation” is worthless if it just gives you a modern version of the system you have. Our goal is to help you transform your organization’s work using digital means to get there.
With a straightforward, pragmatic approach, we:
- Immerse ourselves in your operations to understand your unique workflows and pain points.
- Focus on building relationships with stakeholders at all levels.
- Integrate legacy systems with modern technology.
- Implement flexible, adaptable solutions that accommodate future growth.
Our process automation delivers measurable improvements in operational efficiency, reduced manual effort, and enhanced collaboration across departments. Then there’s the significant cost savings our clients gain through the automation of routine tasks while gaining valuable business intelligence through improved data management.
- For Louisiana Construction & Industry, we created FundOps, a custom policy management system that automated underwriting, improved claim processing, and enabled exponential business growth.
- In partnership with the US Census Bureau, we transformed the 2020 Census from a primarily paper-based process to a digital operation, creating an integrated enterprise solution for data collection and processing.
- For the TOPS scholarship program, we replaced multiple legacy systems with a streamlined, modular Java-based architecture that dramatically improved performance and user experience.
